.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Technology Award for AI Get in touch with Centers and also named a Forerunner in pair of Aragon Investigation World rumors: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The provider was actually recognized as the absolute most important merchant in the artificial intelligence Representative Platforms report.At the core of Five9’s development is their vision for The NEW CX, where Artificial Intelligence Brokers and AI-empowered Human Representatives collaborate to provide hyper-personalized client experiences. The firm just recently offered brand new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of modern technology in market advancement and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually additionally named a Leader in The Aragon Research Study Entire World for AI Broker Operating Systems in the ICC, 2025 and Aragon Research World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX System, has actually been actually named a champion of the 2024 Aragon Research Advancement Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has actually been named a Forerunner in pair of Aragon Study World reports: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. This awareness coming from Aragon Investigation emphasizes Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record roles Five9 as the best
strategic vendor rated in
the report, realizing Five9 s strategic sight for AI-driven innovation in CX. At the primary of this particular development is Five9’s outlook for The NEW CX where AI Agents as well as AI-empowered Human being Representatives team up to provide hyper-personalized, uncomplicated customer experiences. Through inspiring services to provide transformative customer communications while lessening expenses and strengthening productivity, Five9 is actually specifying new standards for AI-powered remedies in the call facility sector.
AI is actually fundamental for creating awesome client knowledge, and our company are recognized to be identified through AragonStudy as cutting-edge for our efforts to thrust the intelligent contact facility onward, stated Jonathan Rosenberg, Principal Technology Police Officer and also Head of AI, Five9. Our focus has been actually, and also will definitely remain to be, aiding businesses supply those adventures with simple devices as well as functionalities. With each brand-new innovation, we take a breakthrough for each Five9 and for the industry overall.
The Aragon Analysis Development award identifies carriers leveraging ideal use of technology to certainly not just adapt as markets modify, but to actively interrupt and educate just how their markets are going to evolve. Five9 was officially shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards service.Five9’s devotion to development, particularly its eyesight for mixturing artificial intelligence Representatives as well as AI-empowered Human Being Brokers, is specifying a brand-new specification for how services may supply hyper-personalized as well as smooth consumer expertises, said Jim Lundy, Owner, Chief Executive Officer and also Lead Expert, Aragon Analysis. This award and file identity builds on Five9’s devotion to supplying artificial intelligence developments for CX.
Previously this year, the business presented brand-new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Professionals, that completely transform the way firms come close to CX, driving far better end results for each consumers and also agents. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, gives a complete suite of options to energy AI-elevated consumer adventures that deliver far better business results and also Deliver Delight to CX.
Our consolidated cloud-native offering permits hyper-personalized customer knowledge as well as more encouraged employees, making every consumer communication even more linked, straightforward, and private. Counted on through 2,500 +consumers and also 1,400+ companions around the globe, Five9 brings together the energy of AI, our platform, and our people to drive AI-elevated CX.For additional information, browse through www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil rights Booked.
The identity of an Aragon Research award champion is not an endorsement through Aragon Analysis of any kind of provider, product, or even solution. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) win in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Study Technology Honor for AI Call Centers and was actually called a Leader in two Aragon Investigation Planet documents: AI Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to enhance consumer experience control.How performs Five9’s( FIVN )NEW CX eyesight effect customer support? Five9’s brand new CX eyesight integrates artificial intelligence Brokers along with AI-empowered Human Agents to provide hyper-personalized, straightforward customerexpertises while lowering costs and also enhancing efficiency.
What was actually Five9’s( FIVN) critical position in the Aragon Study Entire world 2025 document? Five9was installed as the absolute most important vendor in the artificial intelligence Broker Platforms in the ICC, 2025 record, identifying their calculated vision for AI-driven development in CX. When performed Five9( FIVN) receive the AragonInvestigation Development
Award
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.